At Sky District 12 our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Due to Covid-19, our regular shipping & delivery times have been affected.
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24-48 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15-30 business days. US orders are shipped by e-packet or USPS. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
If more than 30 days has passed and you still have not received your order please email us at firstname.lastname@example.org to review the status of your order. Refunds will be handled through email if necessary.